Description
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their fleets, and deliver on mobility solutions. In the U.S., Transdev employs a team of 32,000 across 400 locations and maintains more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 101,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
Now Hiring for BOC Dispatch Supervisors!
Why Work for Us?
- Competitive Salary: $60,000 annual salary
- Great benefits including health, vision, dental insurance, and 401K
- Life insurance, Disability insurance, and Paid Holidays
- Employee Assistance Program
- Career Advancement Opportunities
The Dispatch Supervisor will manage the immediate aspects and conditions of field operations including but not limited to on time performance standards, service interruptions, detour management, and all other aspects of the transit service. This position will also oversee BOC Dispatchers, Road Supervisors, and Terminal Supervisors and ensure that they are accomplishing all their assigned tasks and following their unique job descriptions and standard operating procedures (SOPs). The Transit Operations Shift Manager will provide guidance and support to all Transit Operations personnel for the goal of maximizing the reliability and safety of our transit service for our passengers.
Core Values & Responsibilities
- The Dispatch Supervisor is a key member of the extended local leadership team by providing 24/7 management presence to Transit Operations staff.
- Monitors and evaluates daily Transit Operations activities and employee’s performance including missed runs, on-time statistics, total work and pay hours, accident data, and other operations related functions.
- Monitors and evaluates employees’ performance and provides all levels of disciplinary action as needed.
- Knowledge with the entire Las Vegas RTC service (geographical) area.
- Must be knowledgeable with all aspects of bus operators, road supervisors, terminal supervisors, on -time performance monitors’ jobs.
- Must be knowledgeable with special events that occur in the Las Vegas area.
- Understand and follow the RTC’s (the client) and Transdev’s policies and procedures.
- Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages are kept to a minimum and failures are corrected.
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Responsible for implementation and support of business-critical operations technologies (VDS, Zonar, AVL, etc.) which requires serving as a subject matter expert on the tools and making recommendations on the best application of the tools into the operating environment.
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Responsible for managing the location’s performance, make best practices recommendations, train on technology solutions, and facilitate the implementation of those solutions. These activities, overall, support the improvement of service quality and financial performance of Transdev operations.