Customer Support Associate

Orbus® specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chicago as well as Las Vegas and is part of the Orbus Visual Communications® Group of brands.

Orbus Visual Communications® Group is committed to the highest level of quality which is illustrated by our many awards, accolated and certificates. We are the leading innovator of impactful visual solutions with facilities located across North America.

Headquartered in Woodridge, IL, we are a visual communication disrupter providing products and services to help speak a company’s brand and vision!

We are looking for a Customer Support Associate with fantastic communication, interpersonal, and organizational skills. Our company provides the opportunity to thrive in a creative dynamic environment with plenty of room for growth! Are you looking to get your career off the ground and running? Orbus gives you the chance to succeed and work with likeminded individuals. If you enjoy an innovative forward-thinking environment, this is for you!

• Starting pay is $18.00/hr. with potential for $20.00 after 90 days
• Schedule: 8:00 am - 4:30 pm
• Work Setting: In office

Customer Support Associate responsibilities include but not limited to:

• Communicating with Customers via Phone, Email and Live Chat to answer their questions
• Order processing and management, checking product inventory, and working with other departments to ensure customer expectations are being met.
• Supporting post sale needs, such as warranty claims and returns

Qualified candidates should have the following:

• At minimum, Associate degree (A.A.) or one year related experience
• Proficiency in Microsoft Office
• Ability to Type, 40 words per minute
• Qualities that make a successful Associate:
• Organized and detail oriented
• Manages time effectively
• Can multitask and work in a fast-paced environment
• Team player attitude
• Excellent Verbal and Written Communication Skills

The next step after submitting your resume, and requirement in the process, is to complete a Culture Index survey which will take less than 7 minutes. Simply copy and paste the following link into your browser, press enter and click on the Customer Support Associate job:

https://go.cultureindex.com/s/T3R6E8L27J

We are an aggressively growing company looking for candidates seeking long-term employment that will mature and develop with our business and who want to be rewarded for their positive contribution. We offer great benefits, including medical, dental, vision, and life insurance, a company-matched 401(k), paid-time-off and more!