Oak Essentials was founded by a group of like-minded women united by a key feeling that there was something lacking in the world of luxury beauty. With years of collective experience in the lifestyle space, we were eager to cut through the noise by creating a destination dedicated to everyday well-being. We believe that care—of your body, skin, home, and self—comes down to a set of essentials defined by you: from the beautiful details that make your home feel special to the vulnerable conversations that leave you feeling whole.
As we continue to grow our team, our aim is to create a workplace that’s built on diversity and inclusion, and where the varied voices and viewpoints of our community pave the way.
Role and Responsibilities
Key Responsibilities:
-
Warehousing Management:
- Oversee the day-to-day operations of the warehouse, ensuring inventory accuracy, and optimal space utilization.
- Implement and maintain warehouse safety protocols and ensure compliance with health and safety regulations.
- Coordinate with the warehouse team to streamline receiving, storage, and dispatch processes.
-
Invoicing and Documentation:
- Manage the invoice process, ensuring timely and accurate billing for all wholesale accounts.
- Ensure all documentation related to orders, shipments, and payments are correctly processed and filed.
- Resolve any invoicing discrepancies in a timely manner.
-
Vendor Relations:
- Develop and maintain strong relationships with vendors, ensuring timely supply of products and materials.
- Conduct regular performance reviews of vendors and address any issues that arise.
-
Fulfillment and Order Processing:
- Oversee the fulfillment process for wholesale orders, ensuring accuracy and timeliness.
- Coordinate with the production team to meet order deadlines and manage inventory levels.
- Implement and monitor KPIs to measure and improve fulfillment performance.
-
Transportation and Logistics:
- Manage the logistics of transporting goods to wholesale customers, ensuring cost-effective and timely delivery.
- Work with transportation providers to negotiate rates and services.
- Monitor and improve transportation processes to enhance efficiency and reduce costs.
-
Packaging Requirements:
- Ensure all products are packed according to the brand’s standards and wholesale requirements.
- Develop and implement packaging strategies to optimize protection and presentation of products.
- Stay updated on industry trends and innovations in packaging to enhance brand competitiveness.
- Ensure all packages leave the building in a timely manner meeting all vendor deadlines.
-
Customer Service and Support:
- Provide exceptional customer service to wholesale clients, addressing any issues or concerns promptly.
- Work closely with the sales team to understand client needs and ensure they are met.
- Implement feedback mechanisms to continuously improve service quality.
Qualifications:
- Minimum of 5 years of experience in supply chain management, warehousing, logistics, or a similar role, preferably within the beauty and skincare industry.
- Strong understanding of wholesale operations and account management.
- Proficient in inventory management software and MS Office Suite.
- Strong organizational, problem-solving, and multitasking skills.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure.
Key Competencies:
- Leadership and team management
- Attention to detail and accuracy
- Strategic thinking and problem-solvin
- Customer-oriented approach
- Time management and organizational skills
Physical Requirements
- Able to perform physical activity including, but not limited to, sitting, standing, bending, stooping, lifting (up to 50lbs), and walking for your shift.
- Use carts, hand trucks, pallet jacks, and other gear to move items around
- Ability to maneuver through storage racks, trailers, and other areas of the warehouse.
- Ability to work around moving machines such as order pickers and reach trucks.
- Ability to work in a warehouse environment (i.e. exposed to hot, cold and changing temperatures, medium noise level not requiring protective equipment, and dust, dirt and changes in lighting)
Additional Notes
This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.