Working at Dunkin’, we support our team members – for your best days, your worst – your every day. Our team members are the ingredients of goodness, and we make certain that we’re all in for the win. Becoming a member of our team means that there’s room for you to become the world-class leader you’re meant to be. From leadership development to compassionate giving, we’ll be running beside you every step of the way.
As a Team Member, you’ll help America Run on Dunkin’ by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more.
We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
JOB DESCRIPTION
A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
· Follow Brand standards, recipes, and systems
· Follow food safety standards
· Prepare food and beverages
· Assemble and package orders
· Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
· Maintain a clean and organized workstation
· Clean equipment, service areas, and guest areas
· Stock items, such as cups, lids, etc. at the workstation
· Take orders at the Drive Thru or Front Counter and handle payments
· Meet speed of service standards while delivering accurate orders to guests
· Serve and communicate with guests
· Maintain a guest-focused culture in the restaurant
· Communicate effectively with managers and coworkers
· Organize and maintain stock room and refrigerated areas
Education/Experience:
· None
Key Competencies
· Works well with others in a fast-paced team environment
· On time, demonstrates honesty and a positive attitude
· Willingness to learn and adapt to change
· Guest focused
Physical Demands/Working Conditions:
· Standing on feet
· Repetitive motion, including bending, stooping, and reaching
· Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
· Working in a small space
Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.