WSKY Cheyenne - Bartender

Tavern Bartender  

POSITION OVERVIEW: 

The Bartender will drive retail sales and extend hospitality through prompt, courteous service that will be provided to each of our guests. Providing World Class Service to each and every guest is what sets us apart from all of our competition. The bartender is responsible for providing an overall exceptional guest experience to help maintain and attract new guests. They are responsible for knowing and suggestively selling the menu to guests, a full understanding of operational standards, policies and procedures. It is important that the Bartender can effectively demonstrate these standards, policies and procedures. The Bartender must provide instant guest recognition and satisfaction, maintain excellent service standards, serve top-quality food and follow all Health Department guidelines and codes. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The following and other duties may be assigned as necessary: 

• Providing exceptional guest service 

• Responsible for overall Guest satisfaction. 

• Focusing on overall Guest Experience and ensures every guest receives a personalized experience that caters to their needs 

• Ensuring all food and beverage is prepared to standard before served to guests 

• Responsible to meet all Health Department and TAM regulations and maintain standards 

• Maintain cleanliness of the tavern 

• Follow all department polices on pouring and serving alcohol 

• Assist team members if needed 

• Any and all other responsibilities given within the scope of the job description 

QUALIFICATION REQUIREMENTS: 

• Must have a high school diploma or equivalent 

• 2 to 3 years of bartending experience preferred in a fast paced, high-volume tavern 

• Must demonstrate honesty and integrity inside and outside the workplace 

• Ability to obtain and maintain food handler’s certification card and TAM 

• Must be able to lift 45 lbs 

• Excellent customer service skills 

• Must strive for 100% customer satisfaction 

• Familiarity with Aloha POS system is preferred 

CERTIFICATES, LICENSES, REGISTRATIONS 

Employee must be able to qualify for licenses and permits required by federal, state and local regulations. 

• Must be able to obtain a Non- Gaming card 

• Valid Alcohol Awareness Card 

• Valid Health Card 

LANGUAGE SKILLS 

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be . 

REASONING ABILITY 

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The role involves handling sensitive and confidential information, requiring a high level of integrity and discretion. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Standing for long periods of time 

• Ability to list up to 50 lbs.  

• Ability to sit for prolonged periods at a desk and work on a computer. 

• Ability to bend, twist and climb ladder and work at heights of above eight (8) feet.   

• The ability to stand, stoop, lift, wipe, reach and type without assistance from others.