Shift - Lead

Job Summary:

A team lead is responsible for the overall shift operations, sales performance, and execution of brand excellence in a store. Team leads typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with company policies, procedures and operational requirements.
 

Essential Job Functions; include but not limited to:

• Lead and manage shifts
• Deploy team members as required to meet business demands and make necessary staffing decisions
• Guest service
• Communicates clearly, concisely and accurately in order to ensure effective shift operations
• Execute company’s guest service standards
• Knowledge of product and brands and able to clearly communicate them to guests or team members
• Coach, counsel, and direct team members. Lead team in execution of company standards
• Train new team members as required and provide input to general manager and assistant general manager on team members performance issues
• Evaluate staffing and food pars to ensure proper financial accountability during each shift
• Hand off shift to next manager in charge or ensure the store is closed properly for next day’s opening manager/team
• Open and/or close store as required.
• Perform all safety and security tasks, i.e. alarms, two-person rule, as required to open and close the store.
• Observe the five-minute rule of opening the store five minutes early and closing the store five minutes late.
• Perform all tasks related to operational standards.
• Effectively completes tasks act as a role model at each station in the store
• Administrative functions.
• Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops
• Conduct inventories and process orders as required
• Able to understand and comply with all safety regulations and rules
• Any other job duties assigned

Qualifications:

• Delegate tasks and meet important deadlines
• Prioritize and spends his/her time and the time of others on what is important
• Motivate by creating a climate in which people want to do their best and invites input from each person and shares ownership and visibility
• Cool under pressure, considered mature, can be counted on to hold things together through tough/stressful times
• Communication skills/coaching and counseling mindset by actively listening.

Education and Required Experience:

• Current High School enrollment, High School graduate or GED
• Must be 18 years of age
• Food/retail service experience
• Computer skills including some Microsoft software and register skills

Physical Requirements:

• Ability to traverse all parts of the restaurant quickly
• Ability to stand for prolonged periods of time. In some instances, the entire shift
• Intermittent periods of sitting at a desk and working on a computer
• Read and visually verify information in a variety of formats (e.g., small print)
• Visually inspect tools, equipment, or machines (e.g., to identify defects)
• Ability to move quickly turning from left to right or right to left
• Ability to lift at least but not limited to 50 pounds and if more must be with assistance
• Flexibility in the wrist to scoop, twist, push, pull, lift, and bend
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
   

The LEV Restaurant Group was founded in 2002 as a vehicle to inspire, create, develop and operate world class experiences for food & beverage concepts in the Restaurant Industry. We are excited to collaborate and invest in entrepreneurial spirited professionals to create authentic, immersive drinking and dining experiences. We partner with chefs, service leaders, and brand ambassadors and provide all the support necessary to ensure brand development success. Based in Las Vegas, LEV Restaurant Group oversees 800 employees and 40+ multi-state locations.

Our CORE Focus and Values are to celebrate Dedication, Passion, Growth and Creativity while being Collaborative.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

At LEV Restaurant Group, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

If you need assistance or an accommodation due to a disability, please contact us at 702-566-7210.

https://www.levrg.com/